I will aim to ship orders within 1-2 business days of receiving them. Delivery in the UK will be by Royal Mail 1st class (approx. 1-2 business days), all orders shipping outside the UK will use Royal Mail International Standard (approx. 3-7 business days) unless otherwise specified.
When delivering outside the UK the buyer is responsible for any import charges that may fall due.
Returns and exchanges
I gladly accept returns and exchanges, but please:
- contact me with 14 days of delivery
- dispatch items back with 21 days of delivery
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please contact me before returning items.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Digital downloads
I am happy to cancel your order, please get in touch within 6 hours of ordering to ensure your cancellation. Outside this timeframe I will do my best to cancel as long as I have not already processed your order.
Questions about your order?
Please contact me if you have any problems with your order.